CRM (customer relationship management) is the term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way.CRM concists of helping an enterprise to enable its marketing departments to identify and target their best customers.CRM (customer relationship management) allow the formation of individualized relationships with customers.Most organizations depend on CRM software to help them manage their customer relationships.
Our CRM Software can help your business streamline interactions with your customers, to maximize sales and improve customer service. It helps you in Lead Management, Sales Productivity, Marketing Campaigns, Inventory, Quotes, Invoices, and Customer Service etc.Protocolz with help of CRM assist the organization to improve telesales, account, and sales management.
Align customers' preferences with sales and marketing campaigns
Integrate multichannel customer contact technologies
Increase the return on customer retention activities
Increase productivity and morale, lower employee turnover within the contact center.
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ERP is software which integrates all functionalities of the organization in a single database.More